Whether it's a slow drip that finally gave out or a sudden flood at midnight, New Franklin residents call one number and get a real answer. Hirex Water Damage keeps Flood Damage Cleanup crews and equipment staged inside New Franklin so a technician can be at your door quickly.


We built Hirex Water Damage's New Franklin operation after hearing the same complaint over and over: the "24/7" number that never actually answers when it matters. Every technician you'll meet is a direct Hirex Water Damage employee, not a subcontractor pulled from an app.
Our lead technicians hold IICRC water restoration certification and have worked jobs ranging from a single soaked bedroom to a fully flooded commercial floor, which is why Flood Damage Cleanup in New Franklin is treated as a specialty, not a side offering. We carry full liability coverage and hold active licensing to operate throughout New Franklin, MO.
Because our gear is staged locally rather than shipped in, New Franklin response times run well ahead of a typical national franchise.
Ask any New Franklin property manager who's dealt with an overnight pipe failure and they'll tell you the real cost isn't the leak itself — it's how long standing water sits before someone with the right equipment shows up. That gap between a fast, equipped response and a slow, improvised one is exactly what Hirex Water Damage was built to close.
Our New Franklin technicians go through regular continuing education, because a method that was standard five years ago may not be the best option today.

The New Franklin jobs that end up gutting a room almost always started quiet, not with a flood. Here's what tells our team a New Franklin property needs a professional look rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our New Franklin line and we'll give you a straight answer on urgency.
We don't run a one-size response in New Franklin — a contained bathroom leak gets a different crew than a flooded restaurant kitchen. Every service below reflects a specific piece of equipment or protocol, not just a marketing category.
Our New Franklin units carry truck-mount extraction pumps that pull standing water out fast, cutting exposure time from days to hours. Moisture mapping follows every extraction so we know which materials are still holding water once the visible flooding is gone.
Our drying plans rely on moisture meters and thermal imaging to target air movers exactly where hidden New Franklin moisture is trapped, with daily logs so you can watch the numbers improve.
For New Franklin families, our scope covers flood-cut work, subfloor evaluation, and packing out belongings that can be cleaned and restored, with photo documentation at every stage for your insurance file.
Multi-unit and commercial properties in New Franklin get their own project manager plus enough drying equipment for the real square footage, not a token setup — a flooded lobby or a leaking unit above tenants has to move fast.
When a New Franklin job involves sewage backup, our team suits up fully, applies EPA-registered antimicrobials, and disposes of porous materials that can't be saved.
We treat affected materials during every New Franklin job specifically to lower mold risk, and flag anything that needs deeper remediation.
You'll see a written estimate before any equipment runs on your New Franklin property, not a mystery total after the fact.
Response times in New Franklin usually beat the industry average by a wide margin thanks to local equipment.
Our paperwork is built to match what New Franklin, MO adjusters expect, so you're not stuck translating restoration jargon.
Final moisture readings have to hit dry-standard before we consider any New Franklin job done, and getting there again is on us.
A short call tells us whether your New Franklin job needs one technician or a full crew before anyone drives out.
A licensed technician heads to your New Franklin address with extraction and drying equipment already loaded.
Extraction happens right away, with drying equipment placed only after moisture mapping is complete.
We don't close the New Franklin file until the numbers confirm the structure is dry, with full photo and moisture documentation in hand.

Our New Franklin technicians take moisture readings at the start and end of every job, and the final number has to hit dry standard before we leave. If a callback within 30 days shows lingering moisture from the same loss, we return and correct it at no additional charge.
We put the guarantee directly on the work order for every New Franklin job, in writing. A repeat visit under this guarantee means picking up exactly where the last one left off, not starting from scratch.
We built this guarantee because New Franklin property owners deserve more than a verbal assurance that a job is done — they deserve proof.
"Water heater blew close to midnight and the Hirex Water Damage crew had extraction gear running before 1am. Genuinely fast." — Renata H.
"Our claim moved fast because they sent the adjuster photos and moisture logs without us having to chase anything." — Marcus D.
"They showed me the moisture readings so I wasn't just trusting a stranger's word the house was dry." — Priya K.
"They worked overnight so our restaurant wasn't closed any longer than necessary." — Aaron F.
"Handled a blackwater situation in our basement professionally, start to finish." — Lena V.
"The final invoice matched the original quote exactly — no surprise line items." — Sam T.
Most New Franklin dispatches are on-site within 60-90 minutes since our crews aren't traveling from out of state.
We always quote first; you'll see a written estimate for the New Franklin job before drying equipment starts running.
Around-the-clock New Franklin coverage includes extraction, drying, and Category 3 sewage response — nothing on that list waits for morning.
Direct adjuster communication is standard, and we'll send documentation formatted for a New Franklin insurance claim.
Dryness is confirmed with instrument readings against a documented standard, not by feel.
Yes, our New Franklin crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Turn off the water supply if reachable, keep people and pets out of the flooded area, and skip running electronics nearby.
Yes, we regularly respond to commercial and multi-unit losses in New Franklin, including retail, restaurants, and offices.
Most New Franklin residential jobs dry out in 3 to 5 days depending on how much material got wet.
Quick extraction and drying significantly lowers mold risk since spores need sustained moisture to take hold.
Our New Franklin guarantee covers a 30-day callback window tied to the original loss.
See the zip codes and nearby cities listed below — our New Franklin crews cover that full radius.
Not necessarily — many New Franklin customers arrange access for our daily check-ins while they're at work, and we coordinate scheduling around that.
Beyond New Franklin itself, coverage extends across nearby zip codes, with additional New Franklin, MO crews available for large-scale or commercial losses. If your address falls inside or near New Franklin, a Hirex Water Damage crew can typically respond the same day.
Knowing New Franklin's neighborhoods matters more than it might seem — older sections of town often have different plumbing and foundation quirks than newer developments, and our crews adjust accordingly.
— Embedded service-area map for New Franklin, New Franklin, MOOne call gets you a New Franklin-based team, not a routed national queue.
Call +1-844-578-1604